Privacy policy

Last updated: 21st June 2025

The Bird’s Nest (trading name of Feather Group Ltd, registered in England & Wales No. 16212539) is committed to protecting your privacy. This policy explains how we collect, use, and protect your personal data when you interact with our website or services.

1. Who we are

We are Feather Group Ltd, trading as The Birds Nest.

  • Registered Office: Wedlake Farm, Peter Tavy, Tavistock, United Kingdom, PL19 9QL

  • Trading Address: International House, 6 Canterbury Crescent, Brixton, London, SW9 7QD

2. What data we collect

We may collect and process the following:

  • Contact data: Name, email address, and any other details you submit via forms or bookings.

  • Booking data: Details submitted through OpenTable.

  • Technical data: IP address, browser type, device information, referral source, and browsing behaviour (via cookies and analytics).

  • Marketing data: Preferences and engagement, if you sign up for our emails.

3. How we collect your data

  • When you submit a booking, contact form, or sign up for updates.

  • Through automated tools such as cookies, analytics, and embedded services.

  • Via trusted third-party services including OpenTable, Google, and Squarespace.

4. How we use your data

We use your data to:

  • Manage bookings via OpenTable.

  • Send email newsletters via Squarespace Email Campaigns (if you opt in).

  • Improve the performance and content of our website.

  • Respond to enquiries.

  • Deliver ads through Google Ads based on site interactions.

5. Analytics and advertising

We use:

  • Google Analytics: To understand how users interact with our website.

  • Google Ads: To deliver relevant ads to users who’ve visited our site.

  • Squarespace Analytics: Built-in tracking for site performance.

You can opt out of Google’s use of cookies here: adssettings.google.com

6. Marketing & newsletters

If you sign up for our mailing list, we use Squarespace Email Campaigns to send occasional updates. You can unsubscribe at any time via the link in our emails.

7. Sharing your data

We do not sell your data. We only share your information with:

8. Your rights

You can:

  • Request access to your personal data.

  • Ask for data to be corrected or deleted.

  • Withdraw consent at any time.

To exercise these rights, please contact us at data@birdsnestbrixton.com.